Privacy Policy
This Privacy Policy explains how R&R Bishowkarma Group Limited ("EverestSIM") collects, uses, discloses, and protects your Personal Data when you use our Platform and Services. This Policy should be read in conjunction with our General Terms and TOU.
- Controller: EVERESTSIM PT LTD. , registered in Singapore.
- Data Protection Contact: hello@everestsim.com.
(a) Data Provided by You: First name, last name, email address, phone number(s), postal address (country, province/state, city), preferences, and support communications.
(b) Data Collected Through Use of Platform/Services: IP address, cookie identifiers, device and browser information, OS version, language settings, general or precise location (if permitted by device settings), usage logs, and diagnostics.
(c) Data from Third Parties: Payment processors, fraud/abuse prevention tools, Network Partners, and identity-verification providers where required by applicable law.
(d) KYC-Related Data (Only when Legally Required): Date of birth, identification documents (passport/ID/driver’s licence numbers), biometrics or photos for verification, geographic location, and other information relevant to export-control or customs compliance.
We process your Personal Data based on the following legal grounds:
| Purpose of Processing | Legal Basis (UK/EU GDPR) |
|---|---|
| Account setup, Service provisioning, and payment processing | Performance of a contract with you |
| Operating, securing, and improving the Platform, fraud prevention, and analytics | Legitimate interests of EverestSIM |
| Complying with tax, accounting, and regulatory requirements (e.g., KYC) | Legal obligations |
| Sending marketing communications | Consent (which you can withdraw at any time) |
We share your data only as necessary for the provision of the Services, including with:
- Service Providers: Entities that provide hosting, payment processing, analytics, identity verification and customer support services.
- Network Partners: To provision, activate, and support your data plan.
- Legal Compliance: Where required to comply with applicable laws, regulations, or lawful requests, or to protect legal rights.
Your personal data may be transferred to, stored or processed outside Singapore. Where such transfer occur, we ensure that appropriate safeguards are in place in accordance with the Singapore PDPA and other applicable data protection laws.
We retain personal data only as long as necessary for the purposes outlined above or as required by law (e.g., typically up to 7 years for finance and compliance records). We employ technical and organisational measures appropriate to the risks, but no online service can be guaranteed 100% secure.
Subject to applicable law, you may have the following rights regarding your personal data:
- Access, Rectification, and Erasure
- Restriction and Portability of processing, where applicable
- Objection to processing and Withdrawal of Consent
- Complaint: If you are located in the UK, EU or EEA, you may also have rights under the UK GDPR or EU GDPR, including the right to lodge a complaint with the relevant supervisory authority.
Contact hello@everestsim.com to exercise your rights.